Hukka Saunatroikka Sauna Fountain
- Product Description
- Cancellation Policy
- Delivery Policy
- Return Policy
- Shipping Policy
- Warranty
One of the important key points of enjoying a sauna is sufficient humidity. Saunatroikka efficiently moistens the air in your sauna, while its fountain creates a unique atmosphere. Pleasant aromatic essential oils can be diffused in the sauna with the use of the Hukka Saunatroikka soapstone water fountain & sauna scent diffuser. The 3 pillar water fountain soapstone crucible is crafted for sauna aromas and ladles of sauna water to gently and beautifully evaporate over a longer period of time. The fountain uses the saunas heat to naturally propel three columns of water that splash onto the stones and create a longer lasting and more purifying sauna steam.
To use the fountain diffuser, simply place it among the stones on your sauna heater and add a few drops of any sauna scent and a ladle of water.
Cancellations are allowed before the order is processed or shipped. Once the order has shipped, cancellations are no longer guaranteed. It is recommended to contact our team immediately for assistance.
Orders are processed and shipped within 24 to 48 hours. Most items are shipped via Ground or LTL freight, depending on the product size and weight. Sauna barrels and cabins include shipping or use a flat rate within the contiguous 48 states. For other items, actual shipping rates apply based on location. In hard-to-reach areas, a shipping premium may apply. Stones ship separately and incur $25 to $50 per box in shipping fees. Enhanced packaging is used for all shipments to reduce damage in transit. Customers may refuse delivery if damage is visible, or sign “Subject to concealed damage.”
Returns are accepted within 30 days of purchase for new and uninstalled items. Customers must request a Return Authorization (RA) by contacting Customer Service. If the return is due to shipping damage or an error on Bathing Brands’ part, return shipping will be covered. For other returns, the customer is responsible for return shipping. A boxing fee may apply ($20 to $50 depending on the item). If the item is damaged upon return, the customer will need to file a claim with the shipper.
Sauna barrels and cabins include shipping or use a flat rate within the contiguous 48 states. For other items, actual shipping rates apply based on location. In hard-to-reach areas, a shipping premium may apply. Stones ship separately and incur $25 to $50 per box in shipping fees.
Applicability: Warranty applies only if the product is installed per the provided instructions, properly maintained, and hasn’t been subjected to damage, misuse, or abuse.
Registration: You must complete and mail the Limited Warranty Registration form (included with your unit) to Bathing Brands within 60 days of installation. This warranty is non-transferable and extends only to the original purchaser.
Duration of Coverage:
PARTS
- Residential: 5 years from date of original installation.
- Commercial (clubs, condos, apartments, spas, military): 1 year from date of original installation.
- Brand exceptions: Huum products carry only a 90-day parts warranty.
LABOR
- Residential (U.S., non-commercial): 2 years of local labor coverage, plus an additional 3 years of factory labor if the product is returned to Bathing Brands.
- Commercial (U.S.): 1 year of factory labor (upon return) for defective parts; parts remain covered for 1 year.
Authorized Warranty Work: All warranty repairs must be (1) authorized by Bathing Brands before work begins and (2) performed by an authorized World Sauna Group representative. Any parts or labor performed without prior authorization won’t be covered.
Return Merchandise Authorization (RMA): Before returning any parts, you must obtain an RMA from Bathing Brands. Parts returned without an RMA may be refused replacement or repair.
Claim Procedure:
- Call Bathing Brands toll-free at 1-800-929-5425 or write to:
Bathing Brands – WSG 511 Glenn Ave, Wheeling, IL 60090
- Ship defective parts prepaid to that address. Return shipping of replacements is at the purchaser’s expense.
Limitations & Remedies:
- Liability is limited to repair or replacement of defective parts.
- Bathing Brands isn’t liable for any incidental or consequential damages.
- Some state laws may provide additional rights that supersede these limitations.
- Product Description
- Cancellation Policy
- Delivery Policy
- Return Policy
- Shipping Policy
- Warranty
One of the important key points of enjoying a sauna is sufficient humidity. Saunatroikka efficiently moistens the air in your sauna, while its fountain creates a unique atmosphere. Pleasant aromatic essential oils can be diffused in the sauna with the use of the Hukka Saunatroikka soapstone water fountain & sauna scent diffuser. The 3 pillar water fountain soapstone crucible is crafted for sauna aromas and ladles of sauna water to gently and beautifully evaporate over a longer period of time. The fountain uses the saunas heat to naturally propel three columns of water that splash onto the stones and create a longer lasting and more purifying sauna steam.
To use the fountain diffuser, simply place it among the stones on your sauna heater and add a few drops of any sauna scent and a ladle of water.
Cancellations are allowed before the order is processed or shipped. Once the order has shipped, cancellations are no longer guaranteed. It is recommended to contact our team immediately for assistance.
Orders are processed and shipped within 24 to 48 hours. Most items are shipped via Ground or LTL freight, depending on the product size and weight. Sauna barrels and cabins include shipping or use a flat rate within the contiguous 48 states. For other items, actual shipping rates apply based on location. In hard-to-reach areas, a shipping premium may apply. Stones ship separately and incur $25 to $50 per box in shipping fees. Enhanced packaging is used for all shipments to reduce damage in transit. Customers may refuse delivery if damage is visible, or sign “Subject to concealed damage.”
Returns are accepted within 30 days of purchase for new and uninstalled items. Customers must request a Return Authorization (RA) by contacting Customer Service. If the return is due to shipping damage or an error on Bathing Brands’ part, return shipping will be covered. For other returns, the customer is responsible for return shipping. A boxing fee may apply ($20 to $50 depending on the item). If the item is damaged upon return, the customer will need to file a claim with the shipper.
Sauna barrels and cabins include shipping or use a flat rate within the contiguous 48 states. For other items, actual shipping rates apply based on location. In hard-to-reach areas, a shipping premium may apply. Stones ship separately and incur $25 to $50 per box in shipping fees.
Applicability: Warranty applies only if the product is installed per the provided instructions, properly maintained, and hasn’t been subjected to damage, misuse, or abuse.
Registration: You must complete and mail the Limited Warranty Registration form (included with your unit) to Bathing Brands within 60 days of installation. This warranty is non-transferable and extends only to the original purchaser.
Duration of Coverage:
PARTS
- Residential: 5 years from date of original installation.
- Commercial (clubs, condos, apartments, spas, military): 1 year from date of original installation.
- Brand exceptions: Huum products carry only a 90-day parts warranty.
LABOR
- Residential (U.S., non-commercial): 2 years of local labor coverage, plus an additional 3 years of factory labor if the product is returned to Bathing Brands.
- Commercial (U.S.): 1 year of factory labor (upon return) for defective parts; parts remain covered for 1 year.
Authorized Warranty Work: All warranty repairs must be (1) authorized by Bathing Brands before work begins and (2) performed by an authorized World Sauna Group representative. Any parts or labor performed without prior authorization won’t be covered.
Return Merchandise Authorization (RMA): Before returning any parts, you must obtain an RMA from Bathing Brands. Parts returned without an RMA may be refused replacement or repair.
Claim Procedure:
- Call Bathing Brands toll-free at 1-800-929-5425 or write to:
Bathing Brands – WSG 511 Glenn Ave, Wheeling, IL 60090
- Ship defective parts prepaid to that address. Return shipping of replacements is at the purchaser’s expense.
Limitations & Remedies:
- Liability is limited to repair or replacement of defective parts.
- Bathing Brands isn’t liable for any incidental or consequential damages.
- Some state laws may provide additional rights that supersede these limitations.
