Terms and Conditions

TERMS AND CONDITIONS

Last Updated: March 13, 2025

AGREEMENT TO OUR LEGAL TERMS

Welcome to Elite Sauna Supply (“Company,” “we,” “us,” or “our”), a company registered in the United States with our principal place of business at Interlachen Drive, Austin, TX 78717.

We operate the website www.elitesaunasupply.com (the “Site”), and offer related products and services (collectively, the “Services”).

You can contact us by:

These Terms and Conditions (“Legal Terms”) are a binding agreement between you and Elite Sauna Supply. By accessing or using our Services, you agree to be bound by these Legal Terms. If you do not agree, you must stop using the Services immediately.

We may modify these Legal Terms at any time. Changes will be posted on this page with the updated date. Your continued use of the Services indicates your acceptance of the revised terms.

TABLE OF CONTENTS

  1. Our Services

  2. Intellectual Property Rights

  3. User Representations

  4. Purchases and Payments

  5. Return Policy

  6. Prohibited Activities

  7. User Contributions and Reviews

  8. Privacy Policy

  9. Termination

  10. Governing Law and Dispute Resolution

  11. Disclaimers and Limitations of Liability

  12. Indemnification

  13. User Data

  14. Electronic Communications & Signatures

  15. SMS Text Messaging

  16. California Users

  17. Contact Information

1. OUR SERVICES

Our products and services are intended for use in jurisdictions where they are lawful. You are responsible for complying with your local laws when using our Services.

We do not offer industry-specific compliance (e.g., HIPAA, FISMA, GLBA). Do not use our Services in a way that requires such compliance.

2. INTELLECTUAL PROPERTY RIGHTS

We own or license all content on the Site, including logos, text, graphics, images, videos, code, and software (collectively, the “Content”). These are protected by U.S. and international laws.

You may use the Services and Content only for personal or internal business use. You may not reproduce, distribute, or commercially exploit any Content without written permission.

3. USER REPRESENTATIONS

By using the Services, you represent that:

  • You are at least 18 years old or have the legal capacity to enter into a binding agreement.

  • All information you provide is true, accurate, and current.

  • You will comply with these Legal Terms and all applicable laws.

4. PURCHASES AND PAYMENTS

We accept major payment methods including Visa, MasterCard, American Express, PayPal, Shop Pay, and Google Pay.

You agree to:

  • Provide accurate billing and contact information.

  • Authorize us to charge your selected payment method.

  • Pay all charges, including shipping and applicable taxes.

We reserve the right to:

  • Refuse or cancel any order.

  • Limit purchase quantities per person or household.

  • Correct any pricing or listing errors.

5. RETURN POLICY

Please review our Return and Refund Policy for full details. Returns are subject to our posted conditions and timelines.

6. PROHIBITED ACTIVITIES

You agree not to:

  • Use the Services for unlawful purposes.

  • Post false, abusive, or infringing content.

  • Attempt to hack, disrupt, or interfere with our systems.

  • Copy, reverse-engineer, or scrape the Services or data.

  • Use bots, automated tools, or impersonate others.

Violating these terms may result in suspension or termination of access and potential legal action.

7. USER CONTRIBUTIONS AND REVIEWS

If you post content (e.g., testimonials, reviews), you agree:

  • You have legal rights to post it.

  • It is truthful, not abusive or discriminatory.

  • We may use your content without compensation.

  • You retain ownership, but we may display it publicly.

We reserve the right to moderate or remove reviews at our discretion.

8. PRIVACY POLICY

We care about your privacy. Our collection and use of personal data is governed by our Privacy Policy. By using our Services, you agree to how we handle your data.

9. TERMINATION

We may suspend or terminate your access for any reason, including violation of these Legal Terms. You may not create a new account if your original account is suspended or banned.

10. GOVERNING LAW AND DISPUTE RESOLUTION

These terms are governed by the laws of the State of Texas, without regard to conflict of law principles.

Any dispute shall be resolved through binding arbitration in Travis County, Texas, except for intellectual property or injunction matters, which may be handled in court.

11. DISCLAIMERS AND LIMITATIONS OF LIABILITY

Our Services are provided “as is” and “as available.” We do not guarantee uninterrupted or error-free service.

We are not liable for indirect, incidental, special, or consequential damages — including data loss, lost profits, or interruptions — unless prohibited by law.

12. INDEMNIFICATION

You agree to indemnify and hold us harmless from any claims, losses, or damages arising out of:

  • Your use of the Services

  • Your violation of these Terms

  • Your infringement of third-party rights

13. USER DATA

We may store and use data you provide as part of your use of the Services. We are not liable for data loss unless it results from our gross negligence.

14. ELECTRONIC COMMUNICATIONS & SIGNATURES

You agree that communications via email or our website (including electronic agreements and records) are legally binding.

15. SMS TEXT MESSAGING

If you opt in to SMS, you may receive transactional and promotional messages.

16. CALIFORNIA USERS

If you're a California resident and a concern is unresolved, you may contact the California Department of Consumer Affairs at:

  • 1625 North Market Blvd, Suite N-112, Sacramento, CA 95834

  • Phone: (800) 952-5210

17. CONTACT INFORMATION

If you have any questions about these Terms and Conditions, contact us at:

Elite Sauna Supply
Interlachen Drive
Austin, TX 78717
Email: support@elitesaunasupply.com
Phone: (737) 377-2909
Website: www.elitesaunasupply.com