Yes, we offer monthly payment plans via Klarna and ShopPay Installments. Simply select your preferred option at checkout to split your purchase into manageable payments.

Traditional saunas reach 175°F–190°F. Infrared saunas operate between 120°F – 150°F, delivering deep heat at a lower ambient temperature.

Our sauna collections range from $2,900 –$7,000+ depending on the model, size, features, and wood type. We carry both premium and entry-level options.

Warranties vary by brand. Most offer 3 5 years on electronics and parts, and up to a lifetime warranty on the wood. Specific warranty details are listed on each product page.

Because our payment processors charge us non-refundable fees, a small cancellation fee may apply if you cancel. This helps cover processing and admin costs.

Golden Designs Products
Orders are shipped within 2 business days. A freight carrier will call you 24 to 48 hours prior to delivery to set an appointment. Delivery is made using a 53 ft semi-truck and your sauna will be delivered in one or more boxes, strapped to a pallet. Delivery is curbside only.

Second delivery attempt costs $95. Third attempt costs $150. Storage fees start at $125 per day after the third day at the freight terminal. Please inspect your shipment upon arrival and note any visible damage before accepting.

Leisurecraft Products
Products are delivered in large crates ranging from 6 to 14 feet long and weighing between 800 to 1600 pounds. Customers are responsible for unloading. If the crate is under 92 inches, a liftgate may be available. For crates longer than 92 inches, options include using a forklift with extensions, a tilt tow truck, or trailer pickup from the terminal.

If the shipping address is changed after the order leaves the factory, a $250 fee applies. Optional tilt tow truck service is available for $750. Storage fees may be added if there is a delay in scheduling delivery.

All Other Brands
Orders are processed and shipped within 24 to 48 hours. Most items are shipped via Ground or LTL freight, depending on the product size and weight. Sauna barrels and cabins include shipping or use a flat rate within the contiguous 48 states. For other items, actual shipping rates apply based on location. In hard-to-reach areas, a shipping premium may apply. Stones ship separately and incur $25 to $50 per box in shipping fees. Enhanced packaging is used for all shipments to reduce damage in transit. Customers may refuse delivery if damage is visible, or sign “Subject to concealed damage.”

Absolutely! Once your order is processed, you will receive a confirmation email with tracking details and you can monitor your delivery.

We can ship to Alaska and Hawaii in selected products. Please contact us for a custom shipping quote before placing your order.

Most saunas come in pre-cut panels and assemble in 1–3 hours with two people. Basic tools are required.

Yes, traditional saunas and some infrared models require a 220V hardwired connection and should be installed by a licensed electrician.

Yes! Our outdoor saunas are weather-ready and built to withstand rain, snow, and sun. Be sure to install on a solid, level surface like a deck or concrete pad.

Wipe down after use, ventilate regularly, and clean wood with sauna-safe products monthly.

No. We recommend placing saunas on concrete, tile, vinyl, or other hard surfaces. Carpet can trap moisture and void warranty.

No , indoor saunas are not built to withstand outdoor temperatures, moisture, or wind exposure. Only use outdoor-rated models outdoors.

No external ventilation is needed. Leave a few inches of space around your sauna for air circulation and you’re good to go.

Some saunas allow for a floor kit upgrade if your existing floor isn't compatible. Check product pages or reach out to our team for recommendations.

Infrared heats your body directly using radiant waves, while traditional heats the air around you. Infrared is gentler but equally effective at promoting sweat and detox.

Yes, our outdoor saunas are weather-tested and durable. Some even include optional shingles or bevel siding for added protection.

Yes, traditional heaters are designed for ladling water onto the rocks to create steam (a "wet sauna"). This is safe and encouraged unless your heater states otherwise.

Yes, several models offer wood stove upgrade options. Review the product description or contact us to confirm compatibility.

Yes, to maximize lifespan. Adding shingles or bevel siding makes the pod sauna watertight and improves durability, especially in rainy or snowy climates.

Traditional saunas reach up to 195°F. Infrared models typically range from 120°F to 150°F. Either style delivers deep, therapeutic heat.

Traditional electric and wood-burning saunas take 30–45 minutes to reach full temp. Infrared saunas heat in as little as 10–15 minutes.

Yes, many of our outdoor saunas can be upgraded with wood-burning stoves. Check individual product pages or ask our team.

No. Standard seasoned hardwoods like oak, birch, or maple work great. Avoid treated or painted wood.

Yes, most electric and wood heaters include warranties ranging from 1 to 5 years depending on brand.