Terms of Service

Terms of Service

Last Updated: March 13, 2025

Welcome to Elite Sauna Supply ("Company," "we," "us," or "our"). These Terms of Service ("Terms") govern your access to and use of our website located at www.elitesaunasupply.com and any related services (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, please do not use our Services.

1. Eligibility

By using the Services, you confirm that you are at least 18 years old and legally capable of entering into this agreement. If you are accessing the Services on behalf of an organization, you represent that you have the authority to bind that entity to these Terms.

2. Orders and Payment

Product Availability
All products are subject to availability. We reserve the right to limit the quantities of any products or services at any time.

Pricing
Prices are subject to change without notice. We are not liable for pricing errors or changes in product availability.

Payment Terms
Accepted payment methods include Visa, MasterCard, PayPal, Shopify Pay, and Google Pay. Payments are securely processed via Shopify Payments and PayPal. You agree to provide current, complete, and accurate billing and account information.

Order Acceptance
We reserve the right to refuse or cancel any order for reasons including but not limited to:

  • Product or service availability

  • Errors in product description or pricing

  • Suspected fraud or unauthorized transactions

3. Shipping and Delivery

3.1 Shipping Policy
Please refer to our Shipping Policy for detailed information regarding shipping methods, rates, and delivery timelines.

3.2 Risk of Loss
All purchases are shipped under a shipment contract. Title and risk of loss pass to you upon delivery to the carrier.

4. Returns and Refunds

Please refer to our Return & Refund Policy for information about returns, exchanges, and refunds.

5. Intellectual Property

5.1 Ownership
All content on the Website — including but not limited to text, graphics, images, and software — is the property of Elite Sauna Supply or its content providers and is protected by intellectual property laws.

5.2 Limited License
We grant you a limited, non-exclusive, non-transferable license to access and use the Website for personal, non-commercial purposes.

5.3 Restrictions
You may not reproduce, sell, or exploit any part of the Services without our express written consent. You may not use our name or trademarks in meta tags or hidden text without permission.

6. User Content

6.1 Submissions
By submitting content (e.g., reviews, testimonials, or other materials), you grant us a non-exclusive, royalty-free, perpetual license to use, display, and distribute such content.

6.2 Prohibited Content
You agree not to submit content that:

  • Is illegal, harmful, or abusive

  • Violates intellectual property or privacy rights of others

  • Is defamatory, obscene, or misleading

7. Prohibited Activities

You agree not to:

  • Use the Services for any unlawful purpose

  • Interfere with the Website’s operations or security

  • Attempt to gain unauthorized access to the Services or other user data

8. Disclaimers and Warranties

8.1 “As Is” Basis
The Services are provided “as is” and “as available.” We make no guarantees that the Services will be uninterrupted or error-free.

8.2 No Warranty
We do not warrant that the results from the use of the Services will meet your expectations or be accurate.

9. Limitation of Liability

To the fullest extent permitted by law, Elite Sauna Supply shall not be liable for any indirect, incidental, special, or consequential damages resulting from:

  • Use or inability to use the Services

  • Unauthorized access to personal data

  • Interruptions in service or transmission

10. Indemnification

You agree to indemnify and hold harmless Elite Sauna Supply, its affiliates, and employees from any claims, damages, or losses arising from your use of the Services or violation of these Terms.

11. Termination

We reserve the right to terminate or suspend your access to the Services at any time, without notice, for any reason, including violation of these Terms.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Texas, United States, without regard to conflict of law principles.

13. Dispute Resolution

In the event of any dispute arising under these Terms, both parties agree to attempt informal resolution before pursuing legal action. Any disputes that cannot be resolved informally shall be submitted to binding arbitration in the State of Texas.

14. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with the updated date. Your continued use of the Services constitutes acceptance of the revised Terms.

15. Miscellaneous

15.1 Severability
If any provision is deemed invalid, the remainder of these Terms will remain in effect.

15.2 Entire Agreement
These Terms constitute the entire agreement between you and Elite Sauna Supply regarding the use of our Services.

15.3 Waiver
Our failure to enforce any provision shall not be deemed a waiver of that or any other provision.

16. Contact Information

If you have questions or concerns about these Terms, please contact us:

Company: Elite Sauna Supply
Email: support@elitesaunasupply.com
Phone: (706) 217-9812
Address: Austin, TX 78717, United States