









Cozy Heat Thru-Wall Sauna Heater

- Product Description
- Product Features
- Product Specifications
- Cancellation Policy
- Delivery Policy
- Return Policy
- Shipping Policy
- Warranty
COZY has taken the craft of building a wood-fired sauna stove to the next level. This Cozy Heat though-the-wall wood-burning sauna stove is hand-made in Estonia - where sauna is a way of life - and is perfect for intimate sauna spaces.
Wood-burning saunas are best for mild and long-lasting heat, designed for pouring water over hot stones to create the perfect amount of steam. Its through-the-wall design allows you to feed firewood into the stove from outside your sauna room.
The most sensitive part of the wood-burning heater, the flame cutter, is made of 5mm-thick stainless steel making COZY heaters extremely durable.
Enjoy a relaxing traditional sauna experience with the Cozy Heat TW wood-burning sauna stove!
- Fuel Type: Wood-burning
- Construction: Durable steel construction
- Color: Black
- Heat Quality: Provides mild and long-lasting heat
- Efficiency: Smoke gases are 6x cleaner
- Certification: German BIMSCH certified
- Fuel Usage: Utilizes 25%–40% less fuel than comparable sauna stoves
- Safety: Minimal safety distances required
- Installation: Floor mount, thru-wall configuration
Sauna Room Size Compatibility:
- 12kW Model: For sauna rooms from 210 to 423 cu. ft.
- 18kW Model: For sauna rooms from 317 to 635 cu. ft.
Stone Requirements:
- 12kW: Minimum of 265 lbs of stones
- 18kW: Minimum of 353 lbs of stones
Please note: Each natural stone is unique in shape and size. We recommend purchasing an additional box of sauna stones to select the highest quality stones for fit, form, and function. Additional freight charges may apply.
Warranty: 2-Year Warranty
Origin: Designed and engineered in Estonia
Cozy 12 Thru-Wall Wood-Burning Sauna Stove
Kilowatt Rating: 12 kW
Primary Fuel: Wood
Maximum Firewood Length: 12.95" (329 mm)
Firewood Diameter: 3.15" to 4.72" (80–120 mm)
Sauna Room Size: 210 to 423 cu. ft.
Minimum Room Height: 72" (1828 mm)
Flue Connection Location: Top
Heater Weight: 126 lbs
Shipping Weight with Sauna Stones: 368 lbs
Safety Clearance (Front to Back): 54.71" (1390 mm)
Safety Clearance (Left to Right): 32.67" (830 mm)
Stove Dimensions:
- Depth: 25.98" (660 mm)
- Width: 16.92" (430 mm)
- Height: 27.55" (700 mm)
Cozy 18 Thru-Wall Wood-Burning Sauna Stove
Kilowatt Rating: 18 kW
Primary Fuel: Wood
Maximum Firewood Length: 15.74" (400 mm)
Firewood Diameter: 3.15" to 4.72" (80–120 mm)
Sauna Room Size: 317 to 635 cu. ft.
Minimum Room Height: 82" (2096 mm)
Flue Connection Location: Top
Heater Weight: 185 lbs
Shipping Weight with Sauna Stones: 537 lbs
Safety Clearance (Front to Back): 71.06" (1805 mm)
Safety Clearance (Left to Right): 39.56" (978 mm)
Stove Dimensions:
- Depth: 30.51" (775 mm)
- Width: 19.68" (500 mm)
- Height: 29.76" (756 mm)
Includes (Both Models):
- Outer frame of the heater
- Chimney pipe
- Heater body
- Cleaning hatch
- Heater door with glass
- Ash box
- Installation and operation manual
- 2-Year Warranty
Cancellations are allowed before the order is processed or shipped. Once the order has shipped, cancellations are no longer guaranteed. It is recommended to contact our team immediately for assistance.
Orders are processed and shipped within 24 to 48 hours. Most items are shipped via Ground or LTL freight, depending on the product size and weight. Sauna barrels and cabins include shipping or use a flat rate within the contiguous 48 states. For other items, actual shipping rates apply based on location. In hard-to-reach areas, a shipping premium may apply. Stones ship separately and incur $25 to $50 per box in shipping fees. Enhanced packaging is used for all shipments to reduce damage in transit. Customers may refuse delivery if damage is visible, or sign “Subject to concealed damage.”
Returns are accepted within 30 days of purchase for new and uninstalled items. Customers must request a Return Authorization (RA) by contacting Customer Service. If the return is due to shipping damage or an error on Bathing Brands’ part, return shipping will be covered. For other returns, the customer is responsible for return shipping. A boxing fee may apply ($20 to $50 depending on the item). If the item is damaged upon return, the customer will need to file a claim with the shipper.
Sauna barrels and cabins include shipping or use a flat rate within the contiguous 48 states. For other items, actual shipping rates apply based on location. In hard-to-reach areas, a shipping premium may apply. Stones ship separately and incur $25 to $50 per box in shipping fees.
Applicability: Warranty applies only if the product is installed per the provided instructions, properly maintained, and hasn’t been subjected to damage, misuse, or abuse.
Registration: You must complete and mail the Limited Warranty Registration form (included with your unit) to Bathing Brands within 60 days of installation. This warranty is non-transferable and extends only to the original purchaser.
Duration of Coverage:
PARTS
- Residential: 5 years from date of original installation.
- Commercial (clubs, condos, apartments, spas, military): 1 year from date of original installation.
- Brand exceptions: Huum products carry only a 90-day parts warranty.
LABOR
- Residential (U.S., non-commercial): 2 years of local labor coverage, plus an additional 3 years of factory labor if the product is returned to Bathing Brands.
- Commercial (U.S.): 1 year of factory labor (upon return) for defective parts; parts remain covered for 1 year.
Authorized Warranty Work: All warranty repairs must be (1) authorized by Bathing Brands before work begins and (2) performed by an authorized World Sauna Group representative. Any parts or labor performed without prior authorization won’t be covered.
Return Merchandise Authorization (RMA): Before returning any parts, you must obtain an RMA from Bathing Brands. Parts returned without an RMA may be refused replacement or repair.
Claim Procedure:
- Call Bathing Brands toll-free at 1-800-929-5425 or write to:
Bathing Brands – WSG 511 Glenn Ave, Wheeling, IL 60090
- Ship defective parts prepaid to that address. Return shipping of replacements is at the purchaser’s expense.
Limitations & Remedies:
- Liability is limited to repair or replacement of defective parts.
- Bathing Brands isn’t liable for any incidental or consequential damages.
- Some state laws may provide additional rights that supersede these limitations.

- Product Description
- Product Features
- Product Specifications
- Cancellation Policy
- Delivery Policy
- Return Policy
- Shipping Policy
- Warranty
COZY has taken the craft of building a wood-fired sauna stove to the next level. This Cozy Heat though-the-wall wood-burning sauna stove is hand-made in Estonia - where sauna is a way of life - and is perfect for intimate sauna spaces.
Wood-burning saunas are best for mild and long-lasting heat, designed for pouring water over hot stones to create the perfect amount of steam. Its through-the-wall design allows you to feed firewood into the stove from outside your sauna room.
The most sensitive part of the wood-burning heater, the flame cutter, is made of 5mm-thick stainless steel making COZY heaters extremely durable.
Enjoy a relaxing traditional sauna experience with the Cozy Heat TW wood-burning sauna stove!
- Fuel Type: Wood-burning
- Construction: Durable steel construction
- Color: Black
- Heat Quality: Provides mild and long-lasting heat
- Efficiency: Smoke gases are 6x cleaner
- Certification: German BIMSCH certified
- Fuel Usage: Utilizes 25%–40% less fuel than comparable sauna stoves
- Safety: Minimal safety distances required
- Installation: Floor mount, thru-wall configuration
Sauna Room Size Compatibility:
- 12kW Model: For sauna rooms from 210 to 423 cu. ft.
- 18kW Model: For sauna rooms from 317 to 635 cu. ft.
Stone Requirements:
- 12kW: Minimum of 265 lbs of stones
- 18kW: Minimum of 353 lbs of stones
Please note: Each natural stone is unique in shape and size. We recommend purchasing an additional box of sauna stones to select the highest quality stones for fit, form, and function. Additional freight charges may apply.
Warranty: 2-Year Warranty
Origin: Designed and engineered in Estonia
Cozy 12 Thru-Wall Wood-Burning Sauna Stove
Kilowatt Rating: 12 kW
Primary Fuel: Wood
Maximum Firewood Length: 12.95" (329 mm)
Firewood Diameter: 3.15" to 4.72" (80–120 mm)
Sauna Room Size: 210 to 423 cu. ft.
Minimum Room Height: 72" (1828 mm)
Flue Connection Location: Top
Heater Weight: 126 lbs
Shipping Weight with Sauna Stones: 368 lbs
Safety Clearance (Front to Back): 54.71" (1390 mm)
Safety Clearance (Left to Right): 32.67" (830 mm)
Stove Dimensions:
- Depth: 25.98" (660 mm)
- Width: 16.92" (430 mm)
- Height: 27.55" (700 mm)
Cozy 18 Thru-Wall Wood-Burning Sauna Stove
Kilowatt Rating: 18 kW
Primary Fuel: Wood
Maximum Firewood Length: 15.74" (400 mm)
Firewood Diameter: 3.15" to 4.72" (80–120 mm)
Sauna Room Size: 317 to 635 cu. ft.
Minimum Room Height: 82" (2096 mm)
Flue Connection Location: Top
Heater Weight: 185 lbs
Shipping Weight with Sauna Stones: 537 lbs
Safety Clearance (Front to Back): 71.06" (1805 mm)
Safety Clearance (Left to Right): 39.56" (978 mm)
Stove Dimensions:
- Depth: 30.51" (775 mm)
- Width: 19.68" (500 mm)
- Height: 29.76" (756 mm)
Includes (Both Models):
- Outer frame of the heater
- Chimney pipe
- Heater body
- Cleaning hatch
- Heater door with glass
- Ash box
- Installation and operation manual
- 2-Year Warranty
Cancellations are allowed before the order is processed or shipped. Once the order has shipped, cancellations are no longer guaranteed. It is recommended to contact our team immediately for assistance.
Orders are processed and shipped within 24 to 48 hours. Most items are shipped via Ground or LTL freight, depending on the product size and weight. Sauna barrels and cabins include shipping or use a flat rate within the contiguous 48 states. For other items, actual shipping rates apply based on location. In hard-to-reach areas, a shipping premium may apply. Stones ship separately and incur $25 to $50 per box in shipping fees. Enhanced packaging is used for all shipments to reduce damage in transit. Customers may refuse delivery if damage is visible, or sign “Subject to concealed damage.”
Returns are accepted within 30 days of purchase for new and uninstalled items. Customers must request a Return Authorization (RA) by contacting Customer Service. If the return is due to shipping damage or an error on Bathing Brands’ part, return shipping will be covered. For other returns, the customer is responsible for return shipping. A boxing fee may apply ($20 to $50 depending on the item). If the item is damaged upon return, the customer will need to file a claim with the shipper.
Sauna barrels and cabins include shipping or use a flat rate within the contiguous 48 states. For other items, actual shipping rates apply based on location. In hard-to-reach areas, a shipping premium may apply. Stones ship separately and incur $25 to $50 per box in shipping fees.
Applicability: Warranty applies only if the product is installed per the provided instructions, properly maintained, and hasn’t been subjected to damage, misuse, or abuse.
Registration: You must complete and mail the Limited Warranty Registration form (included with your unit) to Bathing Brands within 60 days of installation. This warranty is non-transferable and extends only to the original purchaser.
Duration of Coverage:
PARTS
- Residential: 5 years from date of original installation.
- Commercial (clubs, condos, apartments, spas, military): 1 year from date of original installation.
- Brand exceptions: Huum products carry only a 90-day parts warranty.
LABOR
- Residential (U.S., non-commercial): 2 years of local labor coverage, plus an additional 3 years of factory labor if the product is returned to Bathing Brands.
- Commercial (U.S.): 1 year of factory labor (upon return) for defective parts; parts remain covered for 1 year.
Authorized Warranty Work: All warranty repairs must be (1) authorized by Bathing Brands before work begins and (2) performed by an authorized World Sauna Group representative. Any parts or labor performed without prior authorization won’t be covered.
Return Merchandise Authorization (RMA): Before returning any parts, you must obtain an RMA from Bathing Brands. Parts returned without an RMA may be refused replacement or repair.
Claim Procedure:
- Call Bathing Brands toll-free at 1-800-929-5425 or write to:
Bathing Brands – WSG 511 Glenn Ave, Wheeling, IL 60090
- Ship defective parts prepaid to that address. Return shipping of replacements is at the purchaser’s expense.
Limitations & Remedies:
- Liability is limited to repair or replacement of defective parts.
- Bathing Brands isn’t liable for any incidental or consequential damages.
- Some state laws may provide additional rights that supersede these limitations.